First Line Manager

First Line Manager
Central Distribution Center Byhalia
Logistics Operations Americas is part of Volvo Group Trucks Operations (GTO) and has approximately 1000 employees in more than 20 locations within the region. Our job is to design, handle, and optimize the supply chain for all Volvo Group brands. The scope for Logistics Services includes making sure material is delivered to the production facilities, packaging is available, vehicles are distributed to the dealers, and that management of material, warehouses and distribution ensures the availability of parts everywhere in the world. We make sure all logistics services are delivered with world class operational excellence.
The First Line Manager is responsible for an allocated area/flow in the Distribution Center, securing deliverables (SQDCEP) through process, performance, and people management, along with continuous improvement.
Manages an allocated part of the Distribution Center, in one of the operational areas (Inbound/Outbound/Mack)
Manages a number of Team Leaders and respective team members
Cooperates with colleagues and drives cross-functional work with support organizations, in order to secure deliverables in an end-to-end customer perspective
Engages other Volvo entities and third parties, for operational issues, when required
Enforce rules and regulations as set forth in any collective bargaining agreement, local work rules, and company policy
Key Roles and Responsibilities
Accountable for the operational performance in terms of SQDCEP in his/her area
Responsible for improving safety and ergonomics in the area
Securing analysis and corrective actions in case of accidents or incidents
Drive prevention through risk hunting and risk analysis
Increase safety culture via regular GEMBA walks and safety dialogue
Secure built in quality and work with customer feedback in order to constantly improve quality of the deliveries
Responsible for the timely deliveries towards dealers (including refill to SDC/RDC) and improvement of internal lead times
Responsible for the financial performance within the area by:
Securing efficiency targets
Identifying improvements opportunities and realizing cost savings
Ensures adherence to environmental policies and procedures
People and competence development in the area
Coaches Team Leaders and team members on warehouse floor
Conduct personal performance and development dialogues
Secures good communication up and down
Promotes the Volvo Group values and culture
Promotes and lives a strong continuous improvement mindset
Participate in process improvement activities or projects within his/her area
Develop improvement plans for own area that contribute to the overall DC improvement roadmap
Ensure compliance with all OD/VPS programs and communicate with subordinates as required
All other duties and responsibilities as assigned
Minimum Job Requirements
Minimum 10 years supervisory experience, with a minimum of 5 years in a DC/warehouse/manufacturing/logistics operations environment
Demonstrated leadership abilities in the areas of:
People development
Providing direction
Decision making
Goal setting
Demonstrated interpersonal skills by showing ability to:
Communicate effectively
Build trust
Drive change
Ability to perform tasks on a computerized inventory control system
Preferred Job Requirements
Bachelor's degree in logistics or supply chain management
Military leadership at the Senior NCO/Junior Officer level
Lean manufacturing/logistics experience
Leadership Competencies
Strategic Thinking
Customer Focus - Dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
Managing Diversity - Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all
Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal, eliminates roadblocks; creates focus
Inspiring Leadership
Developing Direct Reports and Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder
Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is time with information
Delegation - Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibility and accountability; tends to trust people to perform; lets direct reports finish their own work
Courage & Integrity
Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain
Fairness to Direct Reports - Treats direct reports equitably; acts fairly; has candid discussions; doesn't have hidden agenda; doesn't give preferential treatment
Directing Others - Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator
Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks
Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results
Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything
Self-Development - Is personally committed to and actively works to continuously improve him/herself; understands that different situations and levels may call for different skills an approaches; works to deploy strengths; works on compensating for weakness and limits

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