Customer Service Representative Community, Social Services & Nonprofit - Byhalia, MS at Geebo

Customer Service Representative

Byhalia, MS Byhalia, MS Full-time Full-time Estimated:
$31.
6K - $40K a year Estimated:
$31.
6K - $40K a year 10 hours ago 10 hours ago 10 hours ago Why Choose Us? We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.
S.
and Canada.
We're proud to be a different kind of company with a different kind of culture.
One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community.
As a customer service representative with us the minimum responsibilities are:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Deliver services to customers in a manner that promotes goodwill.
Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced, cooperative, high call volume environment.
Solicit sale of new or additional services.
Description - We are looking for a self motivated Customer Service Representative to join the team in Memphis, TN at 3340 Players Club Parkway.
The hours for this position would be Monday - Friday 8:
00am-5:
00pm.
this is an in person position What we need from you:
2 years of Customer Service experience in a high call volume atmosphere Experience with MS Word, Excel, and Email preferred.
Typing and 10-key skills are required Excellent organization and communication skills Ability to analyze and solve problems.
Gather data, compile information, and prepare reports Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
Accepting payments from customers, researching customer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
What you'll get from us:
Competitive Compensation 401(K) with company match; let us help you save for your future Healthcare; Medical, Dental, Vision Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund Insurance:
Life, Short Term/Long Term Disability Waste Connections is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
We are looking for a self motivated Customer Service Representative to join the team in Memphis, TN at 3340 Players Club Parkway.
The hours for this position would be Monday - Friday 8:
00am-5:
00pm.
this is an in person position .
Estimated Salary: $20 to $28 per hour based on qualifications.

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